Contact Us
Animal Response Centre
Enquiries and feedback on dog licensing and animal-related matters: 1800 476 1600 (24-hours).
Feedback
Have an enquiry or feedback? Please complete and submit your feedback here.
Our Centres
- Animal & Plant Health Centre (APHC) / Centre for Animal & Veterinary Sciences (CAVS)
- Animal Management Centre (AMC)
- Changi Animal & Plant Quarantine Station (CAPQ)
- Animal Quarantine Centre (AQC)
- The Animal Lodge (TAL)
Collection and Submission of Documents
You can submit your documents or pick up your licences, permits, and certifications at the following locations:
For lab testing, plants and CITES plants services
Animal and Plant Health Centre (APHC) |
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6 Perahu Road Singapore 718827
(click herefor directions to APHC) |
Operating hours (closed on weekends and public holidays; 8:30 am - 12:00 pm on eve of New Year, Chinese New Year and Christmas) |
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Monday – Thursday
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8:30 am – 12:00 pm 2:00 pm – 5:00 pm |
Friday |
8:30 am – 12:00 pm 2:00 pm – 4:30 pm |
For submission of Veterinary Certificate (Health Certificate Template)
JEM |
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JEM Office Tower Level 1 (next to security counter) 52 Jurong Gateway Road Singapore 608550 (click here for directions to JEM) |
Deposit the documents at the drop off box located at Level 1 from Mondays to Fridays, 8.30 am – 5:00 pm. Please refer to Bringing Animals into Singapore and Exporting for more information |